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Contextualised English for Hospitality

This is a short course and a collaboration between BRITEthink Academy and Outcourse to deliver contextualised English for those wishing to work in the hospitality sector in Russia.

Course Information

Difficulty: Beginner

Tags: English

Course Instructor

Robert Mitton Robert Mitton Author

Contextualised English for Hospitality 

1 of 14
Welcome to the course 
2 of 14
ASSESSMENT – Skills scan
3 of 14
LEARNING -The Importance of responding to guest requests 
4 of 14
LEARNING – Writing letters to a guest 
5 of 14
ASSESSMENT -Reading and writing assessment 
6 of 14
REVIEW – Review of learning 
7 of 14
LEARNING -Spoken customer service 
8 of 14
ASSESSMENT – Speaking and listening assessment 
9 of 14
REVIEW -Review of learning 
10 of 14
LEARNING -Aftercare in customer service 
11 of 14
LEARNING – Writing informal letters
12 of 14
ASSESSMENT – Written assessment 
13 of 14
REVIEW – Review of learning 
14 of 14
ASSESSMENT -End of Course  & Skills scan