ICQ Level 3 for IT Users

Course Information

A level 3 diploma which is 100% online. The assessments for the course are a mixture of both theory and practical online scenarios.

Course Units Include –

Improving Productivity for IT Users

Bespoke Software

Optimising IT System Performance

IT Security for Users

Data Management Software

Multimedia Software

IT User Fundamentals

Word Processing Software

UNIT 1- Improving Productivity using IT

READ – Welcome to this course

WATCH – UNIT – Improving Productivity using IT

WATCH – Purpose and Methods of IT

WATCH – Analyse Factors

WATCH – Tasks, Systems and Software

WATCH – Legal & Local Guidelines

WATCH – Strengths and Weakness

WATCH – Review & Evaluate

WATCH – Feedback & Improvements

WATCH – Multimedia

WATCH – Research Project

READ – End of Unit 1 – IT

UNIT 2 – Bespoke Software

READ – Welcome to Unit

WATCH – Inputting Data

WATCH – Guidelines for Storage of Data

WATCH – Functions and Structure of Software

WATCH – Responding to Data Entry Error Messages

WATCH – Information That Meets Needs

WATCH – Format, Quality and Control

READ – End of Unit 2 – IT

UNIT 3 – Optimise IT System Performance

READ – Welcome to Unit

WATCH – Factors To Be Considered When Picking Operating System

WATCH – Protecting Computer & Fault Finding

WATCH – Configuring Anti-Virus, Devices & Computers

WATCH – File Management

WATCH – Troubleshooting & Responding

WATCH – Plan and Monitor Routine Maintenance

READ – End of Unit 3 – IT

UNIT 4 – IT Security for Users

READ – Welcome to Unit

WATCH – The Definition of a Threat

WATCH – The Definition of a Vulnerability

WATCH – Risk Categorisation

WATCH – The Threat Landscape

WATCH – Spotlight on Malware

WATCH – Spotlight on China

WATCH – Spotlight on Fake Websites

WATCH – Spotlight on British Airways

PRACTICAL PROJECT

READ – End of Unit 4 – IT

Unit 5 – Data Management Software

READ – Welcome to Unit

WATCH – When and How to Change Data

WATCH – Enter, Configure and Discuss forms of Data

WATCH – Check, Interpret and Evaluate

WATCH – Manage Data Files

WATCH – Retrieve and Display Data Records

READ – End of Unit 5 – IT

UNIT 6 – Multimedia Software

READ – Welcome to Unit

WATCH – Techniques to design multimedia Outcomes

WATCH – Multimedia Outcomes to Meet Needs

WATCH – Design Layout and Content

WATCH – Copyright & Contraints

WATCH – Obtain, Input and Combine Content

WATCH – Word Files, PDF, Images and Movie Files

WATCH – Use Multimedia Software Tools

WATCH – Play and Present Multimedia Outcomes

READ – End of Unit 6 – IT

UNIT 7 – IT User Fundamentals

READ – Welcome to Unit

WATCH – Start, Shutdown and Select / Interfaces

WATCH – Select and Use Communication Services

WATCH – IT Terminology

WATCH – Manage Information & Storage & Security

WATCH – Maintain a System& Troubleshooting

READ – End of Unit 7 – IT

UNIT 8 – Word Processing Software

READ – Welcome to Unit

WATCH – Identify Information, Techniques and Software

WATCH – Identify Information and techniques

WATCH – Document Requirements, Structure, Style and Modify

WATCH – Quality and Checking Document

READ – End of Unit 8 & Course – IT