ICQ Level 3 for IT Users

Course Information

A level 3 diploma which is 100% online. The assessments for the course are a mixture of both theory and practical online scenarios.

Course Instructor

Robert Mitton Author

UNIT 1- Improving Productivity using IT

WATCH – UNIT – Improving Productivity using IT

WATCH – Purpose and Methods of IT

WATCH – Analyse Factors

WATCH – Tasks, Systems and Software

WATCH – Legal & Local Guidelines

WATCH – Strengths and Weakness

WATCH – Review & Evaluate

WATCH – Feedback & Improvements

WATCH – Multimedia

WATCH – Research Project

READ – End of Unit

UNIT 2 – Bespoke Software

READ – Welcome to Unit

WATCH – Inputting Data

WATCH – Guidelines for Storage of Data

WATCH – Functions and Structure of Software

WATCH – Responding to Data Entry Error Messages

WATCH – Information That Meets Needs

WATCH – Format, Quality and Control

READ – End of Unit

UNIT 3 – Optimise IT System Performance

READ – Welcome to Unit

WATCH – Factors To Be Considered When Picking Operating System

WATCH – Protecting Computer & Fault Finding

WATCH – Configuring Anti-Virus, Devices & Computers

WATCH – File Management

WATCH – Troubleshooting & Responding

WATCH – Plan and Monitor Routine Maintenance

READ – End of Unit

UNIT 4 –

This section does not have any lessons.